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Terms & Conditions

Please review these policies carefully as You are placing an order at the Wowo Pakistan Website constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

*Note: these stated terms are only applicable if we be informed within ten (10) days after delivery.

*Note: We only accept product READY TO SALE, in its original packing, undamaged, not tempered and original seal intact

*Note: we not offer full/ partial refund on sales.

On delivery, please inspect the packaging for damage. If it appears that the products are damaged, package is opened or not sealed, please refuse to accept shipment.

If you are for whatever reason not happy with the products you ordered, please contact our online customer service to understand how to use, change the method of applications etc. and must visit our blog section to read the relevant topic before use the products.

Unfortunately we does not accept returns for a full/ partial refund at the moment


Product exchanges are not possible once your order has been confirmed.  In order to get another product, quantity, you will have to place a new order on the Website.

You are entitled to return products delivered to you in the event that they are Expire, wrong delivery or otherwise not in conformity with your order when you received them. You can do so within ten(10) days of receipt of goods.

You may exchange products until we get back delivered products in good RESALE CONDITION, and must be original packing, undamaged, not tempered and original seal intact.  After the parcel is returned to our address, In the event your claim is justified, then we full fill the request.

Delivery charges/ reshipping in exchange may apply

Delivery Delays

Unexpected delays may occur with the shipment, due to weather conditions, national holidays. Etc. and if you don’t receive your order within the allotted time, kindly contact us online or call / whatsapp at +92-304-4242-732.  Make sure you have your tracking number (provided to via email/ SMS when you place your order)


If you want to cancel an order, the sooner you inform us the better! Cancellations depend on whether your order has been shipped or not. Usually, items are shipped within same date on business days so it is important that you notify us immediately. If you would like to cancel an order, please send an order cancellation request to by mail or contact online customer services or call/ whatsapp at +92-304-4242-732

Refund Policy

Unfortunately we does not accept returns for a full refund at the moment.

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